CPAPXchange occasionally offers coupons via discount codes. Discount codes cannot be combined or used on pre-owned equipment; and there is a limit of one per order. Unless otherwise stated discount codes expire one week after initial publication. We offer support through our website, live chat, toll free phone, and email. Please contact us if you have any questions about our services or the products we sell. CPAPXchange is authorized and approved, by the manufacturers we represent, to sell and ship products to end-users residing in the United States, not to other third parties or businesses. Selected product images, specifications and descriptions are used with the permission of the copyright holders. The information on this website is not intended to replace the advice of a physician or medical professional. If you have questions about your health or are worried about specific symptoms, please consult your doctor. No duplication of materials on this website is authorized without the express written permission of CPAPXchange LLC. By visiting our site you agree to be bound by our Terms of Service. Copyright 2004-2026 CPAPXchange LLC.
Cancellation policy
Some items in our store may be offered to you as a subscription or pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.