Privacy Policy
Thank you for visiting CPAPXchange. We provide our services to you subject to the following conditions of use and privacy policies. If you visit or shop at CPAPXchange or place an order with us through any other means, you accept these conditions and policies. Please review them carefully.
Return & Exchange Policies
Please also read our Return & Exchange Policies, which govern all orders and products sold through CPAPXchange.
Communicating With Us
When you visit CPAPXchange, call us, send us mail or e-mail us, you are communicating with us. By doing so, you consent to receive communications from us.
Copyright Notice
All content included on this site, such as text, descriptions, graphics, logos, icons, and images, is the property of CPAPXchange or its suppliers and is protected by United States and international copyright laws.
Trademarks
cpapXchange.com, cpapXchange, cpapXchangeXL, cpapXchangeTONIGHT, CPAPX.com, CPAPX and other cpapXchange icons, graphics, logos, button designs, and service names are trademarks or trade dress of cpapXchange.com or its parent companies. cpapXchange.com's trademarks and trade dress may not be used in connection with any product or service that is not cpapXchange.com's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits cpapXchange. All other trademarks, not owned by CPAPXchange, that appear on this site are the property of their respective owners, and are used with permission.
The Products We Sell
CPAPXchange offers products from a selection of manufacturers and vendors. By purchasing products through our website you agree that all services related to said products -- including ordering, sale, delivery, setup and instruction will be performed by CPAPXchange independently of the manufacturer. This does not effect manufacturer's warranties or warranty repairs which will be undertaken in accordance with each individual manufacturer's policies.
Prescription Items
CPAPXchange will inform you, both on the product page before purchase and via email after purchase, when a prescription is required for a specific item. If a prescription is required we will verify, prior to the completion of sale, the prescription by a physician licensed to practice in the United States.
License & Site Access
CPAPXchange grants you a limited license to access and make personal use of this site. You are not given permission to download (other than page caching) or modify this site, or any portion of it, except with express written consent of CPAPXchange. This site, or any portion of it, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent CPAPXchange.
Your Privacy is Important to Us!
At CPAPXchange we know that you care how your personal information is used and shared. We appreciate your business and the trust that you place in us, our products and our services and we want you to understand our policies with regards to the information we gather when you visit our site or place an order with us.
This Privacy Policy describes how we gather and use the information you submit. By visiting our site and purchasing our products, you are accepting the practices described in this Policy.
Does CPAPXchange Sell Customer Information to Other Companies?
CPAPXchange will never sell, rent, share, or otherwise disclose customer information to third parties for commercial purposes.
What Personal Information Does CPAPXchange Gather About Customers?
We receive and store information (such as your name, e-mail address, billing information, phone numbers, etc.) you enter on our Web site or provide to us in any other way. We use the information that you provide for such purposes as responding to your requests, improving our store, and communicating with you.
What Are Cookies and Do You Use Them at CPAPXchange?
Cookies are alphanumeric identifiers used by some websites to store information on users hard drives during or between site visits. CPAPXchange and our web partners use cookies to evaluate our product offerings, optimize site functionality, and analyze traffic patterns so that we can provide a more personalized shopping and promotional experience to our customers. Cookies are also used in our customer accounts and checkout process. Depending on the web client you are using to access our site you may disable cookies when using our site however this may impact site performance and/or limit your ability to access specific areas and functionalities. Learn more about targeted advertising, and opt out options, at the Digital Advertising Alliance.
Does CPAPXchange Share Information it Receives with Other Companies?
The information you provide us is an important part of what makes us successful. When you provide us with information we consider it our responsibility to protect that information and use it to provide the best possible service to you. The paragraphs below describe how your information may be shared and transferred:
Orders & Requests: When fulfilling an order or request we may and will share your information with agents and other companies whom we employ to perform specific functions -- such as processing credit card payments, delivering packages, sending postal mail and e-mail, providing search results, etc. -- on our behalf. These agents and other companies will have access to personal information needed to perform their functions for us, but may not use it for purposes other than those specifically assigned.
Transfers of Business: As we continue to develop our company we may buy or sell portions or our business, other stores or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy such as this one.
Legal Issues: We will release customer information to the proper authorities if we believe such a release is required to comply with the law or law enforcement agencies; or when the release of such information is necessary to protect the rights, property or safety of CPAPXchange, its employees, or others.
This may include the exchange of information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing customer information to third parties for commercial purposes.
Promotions: We may at our discretion, reproduce comments, opinions or data submitted to us by our customers for promotional purposes directly related to CPAPXchange and our online businesses. If you would prefer that your comments not be used in our promotional materials please submit your preference to us using the contact information elsewhere on this site.
Other Reasons: Other than as set out in the previous paragraphs we will not share the information you submit with any third parties without your prior consent.
How Secure Is the Information Submitted to CPAPXchange?
When you submit information to CPAPXchange or one of our affiliates we work to protect the security of that information during transmission using Secure Sockets Layer (SSL) software. SSL software encrypts information you input so that it is protected throughout the transmission process.
When confirming your order we will only reveal the last four or five digits of your credit card number in order to confirm the transaction. Using SSL software we will also transmit the entire credit card number to the appropriate credit card company for order processing.
In addition, we encourage you to protect your information against unauthorized access. Be sure to sign of of any open accounts when you have completed your use of the internet and our site.
Do I Have to Share Information With You?
You have no obligation to share any information with CPAPXchange and you can always choose not to provide information we request; however in choosing not to provide requested information you may make it impossible for us to fulfill your order. In such cases we will let you know prior to completing your order of any problems that might be caused if information is witheld.
Children
CPAPXchange does not sell products for purchase by children. If you are under 18, you may use CPAPXchange only under the supervision of a parent or guardian.
SMS Marketing
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Questions
We hope this Privacy Policy has helped you but if you still have questions please contact us using the information elsewhere on this site.
Changes to this Document
CPAPXchange reserves the right to make changes to our site, policies, and this Privacy Policy at any time.
These Conditions of Use & Privacy Policy were last updated: September 05, 2024